A medical referral is not required to see a LifeCare practitioner unless you are claiming the injury through a third party provider (eg. work place injury, transport accident or Veteran’s Affairs). Some sports insurers also require a medical referral. Private health insurers do not require a medical referral for LifeCare services

Traditionally Medicare has not covered allied health services including physiotherapy, podiatry, psychology, etc. However the recently introduced Enhanced Primary Care (EPC) scheme now allows doctors to approve up to 5 allied health services per year on referral. Please discuss the EPC scheme with a LifeCare allied health practitioner or your treating doctor. Medicare does contribute for fees for consultations with Sports Physicians. 

This will depend on your policy. Most policies with ancillary or extras cover will provide a rebate for LifeCare services.

Payment is required at the time of the consultation in the form of cash, cheque or credit card (check the payment methods accepted at your LifeCare centre). If you need to cancel your appointment, It is requested that you provide adequate notice (at least 48 hours if possible). Please check the appointment cancellation policy at your centre, and whether fees apply for late cancellation.

This varies case-by-case and depends on the services you are receiving. Please enquire about consultations at your nearest LifeCare centre.

Please bring any referral letters and relevant test results such as x-rays.

This will depend on the type of treatment you are receiving. Generally we recommend loose, comfortable clothing that will not restrict movement. Please confirm the required attire with the practitioner before your appointment.